Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
Test fast, fail fast, adjust fast.
I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand.
South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.
Design is so critical it should be on the agenda of every meeting in every single department.
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
The best leaders... almost without exception and at every level, are master users of stories and symbols.
'In Search of Excellence' was an afterthought, the runt of the McKinsey consulting litter, a hip-pocket project that was never supposed to amount to much.
Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch.
If a window of opportunity appears, don't pull down the shade.
Mittelstand companies are incredibly focused and almost always family-run. The young men and women go through the apprenticeship system and learn that the goal is excellence.
A passive approach to professional growth will leave you by the wayside.
The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
Management is about arranging and telling. Leadership is about nurturing and enhancing.
As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.
As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
If you're not confused, you're not paying attention.