I was not so committed to financial success that I was willing to abandon my principles and priorities. One of the most visible examples of this is our decision to close on Sunday.
We should be about more than just selling chicken: we should be a part of our customers' lives and the communities in which we serve.
I lost two brothers in an airplane crash, both of them leaving a wife and kids. When I get to Heaven, that's probably the first question I'd like to ask: 'Why was it necessary?'
We tell applicants, 'If you don't intend to be here for life, you needn't apply.'
You don't have to be a Christian to work at Chick-fil-A, but we ask you to base your business on biblical principles because they work.
Our decision to close on Sunday was our way of honoring God and of directing our attention to things that mattered more than our business.