Good, bad or indifferent, if you are not investing in new technology, you are going to be left behind.
It is about attention to detail and then the minutest detail on top of that. I am an owner, and yet I'll argue about the sign on the wall.
I don't regret anything I haven't done.
It's not my style to blame anybody else.
I could spend my life having meetings, a meeting to have another meeting, a hundred meetings to have another thousand meetings. It's not what I'm about. I don't want to have to get in a queue; that's not how I like to live.
I am brave, but I take a view. It is an educated view. I am careful. I am not reckless.
I am a positive thinker. You have to have this positive energy to get somewhere.
People are always going to go shopping. A lot of our effort is just: 'How do we make the retail experience a great one?'
Arcadia was a typical venture capital deal, but I'm the adventurer and the capitalist.
It's all about quality of life and finding a happy balance between work and friends and family.